Customer Service

theauto1.com is Kuwait’s first and only complete online retailer specialized in automotive aftermarket products. The consumer focused online store is buoyed through a comprehensive network of central warehouses, physical stores, quick service centers and a strong mobile service fleet to serve customers till their doorstep.

KAPICO Groups’ automotive aftermarket businesses under the umbrella of AUTO1 have flourished and expanded from our roots in Kuwait to other key markets of Middle East and Africa and are distinctly today one of the leading automotive aftermarket players in the region. Our network today is spreads over more than 80 locations serving across the entire span of industry, from distribution to retailing delivering a wide range of products to services.

AUTO1 clientele includes our trade partners in repair shops, collision centers, auto parts store, tire retailers, independent garages, service centers, supermarkets to serving our end consumers at signature showrooms and service centers. Our expertise in dealing in several premium aftermarket parts and genuine OEM parts, gives us a meticulously managed inventory of more than 1 million SKU's from more 150 leading global brands which provides our customers with the right product options for their requirement in time, every time.